Senior Project Manager Digital Payments

What you will do

You will work within the Sales Solutions department, reporting to the Manager Drive Sales Solutions. The department ensures commercial revenue by delivering reliable IT sales solutions, developing and maintaining all systems that enable customers to acquire, use and manage their transport tickets.

You will join the Drive team of 25 specialists working in an agile way. Your mission is to pilot two complementary strategic initiatives as the organisation modernises its payment ecosystem to support evolving sales channels, EMV payment development, future Account Based Ticketing services and digitalisation of the customer experience.

Project 1: Acquiring and PSP renewal

You will lead the renewal of acquiring and Payment Service Provider services from needs definition and market preparation through to implementation and transition to the future setup. The current acquiring contract is reaching its end and requires a new strategy covering acquiring services, PSP and all associated services.

Your responsibilities include:

• Analysing the current payment setup and existing contracts
• Gathering, consolidating and challenging business, technical, financial and regulatory requirements from different stakeholders
• Defining the target acquiring and PSP strategy
• Preparing decision documents and associated public procurement files
• Coordinating with Purchasing, Finance, Legal, Security, Architecture teams and stakeholders involved in payment processes
• Leading the impact analysis on sales and payment systems
• Leading the definition of the target architecture for payment flows
• Coordinating transition activities between existing payment services and the future acquiring and PSP setup
• Managing risks, dependencies, budgets and planning
• Preparing and monitoring transition, integration, testing and production phases
• Governance: running project committees and steering committees, ensuring regular reporting to management

Project 2: PCI-DSS certification

You will pilot the PCI-DSS certification project for the relevant payment scope, including coordination of internal and external stakeholders, monitoring compliance actions, risks and dependencies.

You will establish a structured and sustainable approach to prepare and effectively pilot future annual PCI-DSS certifications, and ensure these requirements are considered in the evolution of the payment ecosystem.

What we are looking for

Essential experience and skills:

• Minimum 7 to 10 years' experience managing complex projects, including at least 3 years in the payments domain (PSP, acquiring, card payments)
• Experience piloting PCI-DSS compliance projects or comparable payment initiatives, including coordinating multiple stakeholders and monitoring remediation plans
• Excellent understanding of the payment ecosystem (acquiring, payment schemes, PSP, financial reconciliation, PCI-DSS)
• Proven experience writing specifications and leading large-scale tenders
• Advanced level in budget management, business requirements, communication, payment/acquiring/PSP, PCI-DSS/payment compliance, risk and dependency management, and supplier relationship management
• Expert level in analytical and synthesis capability and project management
• Intermediate level in demand management and test management
• Native or bilingual proficiency in Dutch or French
• Professional working proficiency in English

Desirable:

• PRINCE2 Practitioner certification
• Project Management Professional (PMP) certification

The setting

This assignment runs until the end of December 2026 and may be extended for a maximum total duration of 880 working days.

The role is based in Brussels with a hybrid working arrangement. You will be expected to work on-site 2 to 3 days per week.

Start date is as soon as possible.