Domain Delivery Lead - Transversal

What you will do

You will act as Domain Delivery Lead within a major digital transformation programme, guiding several agile teams towards a shared vision and ensuring alignment between business priorities and delivery. Your role is to lead through influence, clarity and trust rather than control, creating the conditions for teams to deliver value.

Your responsibilities include:

• Federate multiple agile squads around a common vision and objectives, ensuring alignment between business and team priorities
• Create the conditions for autonomy: set a clear framework, empower teams to make decisions, and support their growth in maturity through servant leadership
• Develop the overall planning with the teams, coordinate dependencies between them, and arbitrate priorities transparently
• Facilitate domain rituals such as inter-team synchronisations, reviews and retrospectives, and promote the sharing of good practices and learning
• Identify and remove obstacles that slow teams down, facilitating collaboration with other teams, the business and IT
• Coach and develop people, give and receive feedback, and maintain a culture of trust, transparency and continuous improvement
• Manage project change requests in consultation with stakeholders
• Report regularly on project progress to the relevant bodies, with transparency on risks and difficulties
• Escalate significant changes or problems that exceed acceptable tolerance thresholds correctly and in time
• Ensure follow-up with suppliers by involving them as true partners
• Manage the budget

What we are looking for

Key competencies

• Simplification and influential communication: ability to translate complex IT concepts into simple, accessible business language
• Strategic alignment and translation: ability to absorb the political vision and business needs and transform them into an operational roadmap and clear delivery priorities
• Servant leadership: ability to guide, inspire and empower teams while removing administrative or organisational obstacles
• Stakeholder management: skill in navigating a complex public ecosystem (cabinets, directorates-general, external partners) and reconciling sometimes divergent interests

Required experience

• Business-IT interface: solid experience in a bridging role (for example senior Product Owner, Business Relationship Manager or programme director) where non-technical communication was a key success factor
• Management of multidisciplinary teams: experience leading large teams distributed across several autonomous teams or squads
• Budget and capacity management: experience allocating resources and managing budgets within public budget envelopes
• Solution architecture and integration: managing dependencies and the critical path; understanding integration patterns (API, messaging, batch), interface contracts, versioning, reference data and the scope of workflow engines (e.g. Camunda)
• Release and environment management: DTAP strategy, coordinating releases between teams, planning cutovers and rollbacks, end-to-end testing strategy
• Cloud: Azure Landing Zone concepts, identity and access management (Entra ID, RBAC, PIM), Kubernetes, GitOps, Infrastructure as Code and basic FinOps principles
• DevOps tooling: advanced mastery of Azure DevOps (work item hierarchies, Delivery Plans, dependencies, reporting); understanding of CI/CD pipelines and branching strategies
• Security, compliance and resilience: NIS2, GDPR in the public sector, particularly for biometric data, non-functional requirements (RPO/RTO, retention, logging) and formalised risk acceptance
• Data and migration: understanding data flows to the data platform (CDC, ETL) and managing data migration as a distinct workstream

Nice to have: knowledge of large-scale European IT systems, biometric integration, observability and enterprise architecture frameworks; basic knowledge of KQL or OData to extract monitoring data.

Profile and experience

• At least 10 years of experience in a similar role, with proven experience in coordinating and leading multiple teams
• Mastery of agile and iterative working methods applied to IT projects, and their implementation in complex environments
• Solid knowledge of project management methodologies and governance and delivery practices
• Significant experience leading large-scale IT projects involving multiple stakeholders and cross-cutting dependencies
• Proven experience in optimisation and business process reengineering
• Mastery of the principles and challenges of change management, particularly in the context of organisational and digital transformations
• Knowledge of application management and understanding of the challenges related to their lifecycle, maintenance and evolution

Skills and abilities

• Able to structure, plan and prioritise activities according to strategic objectives, business needs and delivery capacity
• Excellent analytical, synthesis and problem-solving skills, able to identify risks, dependencies and improvement levers
• Able to coordinate multiple teams and foster effective collaboration between IT teams, business stakeholders and other actors

Human qualities and leadership

Beyond expertise, it is your way of working with others that will make the difference in this role:

• You know how to influence and mobilise without resorting to hierarchical authority
• You have excellent communication and active listening skills, and you adapt your message to each interlocutor (teams, business, management, suppliers)
• You demonstrate empathy and emotional intelligence, and you know how to create a climate of psychological safety in which everyone dares to speak
• You manage tensions and conflicts with diplomacy, and you know how to negotiate solutions acceptable to all
• You are a facilitator and a coach: you help teams and people to progress
• You remain calm, resilient and solution-oriented under pressure, and you are open to adaptation and continuous learning
• You act with integrity and transparency, and you lead by example

Certifications

• Must have: Scrum and ITIL
• Nice to have: Microsoft Azure certification

The setting

This assignment runs from early December 2026 to early March 2027. The work is hybrid, based in Brussels.

You are Dutch-speaking or French-speaking, with good knowledge of English.