What you will do

You will guide a large-scale agile transformation within a complex IT department, working across six key areas:

Agile maturity assessment and organisational analysis

Conduct maturity assessments within the IT department and relevant transformation domains
Analyse current ways of working, IT governance, collaboration with architecture, security and portfolio management
Identify strengths, gaps, risks and priority improvement areas
Challenge existing agile practices using external expertise, best practices and proven agile principles
Deliver an agile maturity assessment report with prioritised recommendations and a concrete action plan

Transformation strategy and roadmap

Translate digital strategy into concrete IT transformation initiatives with clear objectives and priorities
Work with management, agile coaches and stakeholders to define the desired future state
Support strategic choices and prioritisation within the transformation
Identify dependencies, risks and conditions for successful implementation
Deliver a supported and prioritised transformation roadmap with clear milestones for short, medium and long term

Operating model and agile governance

Support the design of a future-oriented operating model for the IT department
Advise on roles, responsibilities, decision structures and collaboration models
Translate agile principles into workable IT governance
Ensure coherence between teams, management, portfolio, governance and strategic objectives
Deliver a clear target operating model, agile governance framework and defined decision rights

KPIs, metrics and success criteria

Define IT-specific KPIs, metrics and maturity indicators for the agile way of working and broader transformation
Establish how progress, maturity, impact and value can be tracked transparently
Support management and agile coaches in interpreting and using metrics for continuous improvement
Deliver a concrete OKR/KPI and metrics framework with measurable indicators

Coaching and mentoring the agile coaching team

Coach and mentor the agile coaching team to strengthen their competencies
Develop skills in organisational change, stakeholder management, management coaching, change management, systems thinking and agile transformation
Support agile coaches with complex coaching and transformation challenges
Introduce new methodologies, insights and best practices
Further develop the autonomy of the agile coaching team through structural knowledge transfer

Management coaching and agile leadership

Guide and challenge IT management and leaders on agile leadership
Support the evolution from traditional management patterns to leadership that enables autonomy, transparency and continuous improvement
Facilitate workshops with management to increase insight into their role within the digital transformation
Deliver clear leadership principles and desired behaviours that support the agile way of working

What we are looking for

Essential experience and expertise

Demonstrable expertise in Agile and Lean with extensive experience guiding agile transformations within complex organisations
Expert-level experience in agile coaching and mentoring of IT teams, agile coaches and management
Expert-level experience in change management within organisational and technological transformation contexts
Expert-level facilitation techniques for teams, management and multidisciplinary stakeholders
Confirmed experience in agile transformation within large IT organisations
Confirmed experience with agile governance and decision-making within IT
Confirmed experience conducting agile maturity assessments at team, management and organisational level
Confirmed experience with metrics, KPIs, OKRs and maturity indicators
Confirmed experience with organisational design and scaling within complex IT organisations
Confirmed experience with agile tooling for planning, collaboration, tracking and reporting

Personal qualities

Strong strategic and analytical thinking with the ability to translate complex change journeys into concrete, achievable actions
Excellent leadership, coaching and mentoring skills
Strong communication and facilitation skills, both written, visual and verbal
Ability to critically and constructively challenge existing ways of working
Results-oriented, pragmatic and hands-on approach
Able to make complex changes understandable for diverse stakeholders
Strong collaboration and stakeholder management skills
Able to function autonomously within a complex organisational context
Strong focus on knowledge transfer and sustainable anchoring of change
Pronounced mindset of continuous improvement

Languages

This is a freelance assignment for 13 months, starting in October 2026.

The location is Brussels, with hybrid working arrangements.

You will work within a Belgian public-sector organisation undergoing a significant IT transformation.